The Beauty Footrest for Easy At-Home Pedicures
FREQUENTLY ASKED QUESTIONS
Track your order 24/7: Track My Order
Perfect Pedi 101:
  1. Gather your supplies, which can be conveniently stored in the Salon Step drawer! We recommend a nail file, cuticle cutter, foot file or scrub, lotion, foot soap, towel, and your favorite nail polish!

  2. Remove any old nail polish from your toenails! Soak your feet using your Tea Tree Oil Foot Soap or any other foot soak for about 10 minutes. This softens the skin and also feels great!

  3. Pat your feet dry with a clean towel! Gently file the heels and balls of your feet using a scrub or pumice stone to remove any dead skin!

  4. Carefully use your cuticle cutter to remove any loose or hanging skin around your toenails. Once complete, trim or file your nails to your desired length and shape. PRO TIP: the magnifier attachment may provide a lot of help during this step!

  5. Moisturize your feet and legs thoroughly to hydrate after all that work!

  6. Now, the fun part – add some color! When painting your nails, be careful to not get the polish on your skin. If you do, a Q-tip dipped in nail polish remover can help precisely remove the excess polish (another thing the magnifier attachment can help with!
Product FAQs
Q: Are there any helpful videos to help me set up and use Salon Step? A: Yes! You can view our Tips Videos here -


Basic Unit  -  Basic Unit Video

Deluxe Unit - Deluxe Unit Video


Q: What is the maximum shoe size that will fit on Salon Step? 

A: The foot bed is 10.6 inches long which is equal to a woman’s size 12. 


Q: How is the Salon Step powered

A: It is powered by 4, AA batteries (not included) and you will need a small Phillips screwdriver to install. 


Q: What size polish bottles does Salon Step hold? 

A: Salon Step can hold bottles with a diameter of 1.5” or smaller. 


Q: Can I use both accessories at the same time? 

A: Yes, the magnifier and the fan can be used at the same time!


Q: How should I clean the gray foot pad? 

A: The best way to clean is with a damp cloth and mild soap solution and warm water. 


Q: What are the dimensions of Salon Step?

A:When folded, Salon Step is 12.7” (length) x 9.25” (width) by 2.25” (height). When standing, it is 9.63” (length) x 9.25” (width) by 11.63” (height). 


Q: How much does Salon Step weigh? 

A: 2.16 pounds



Billing FAQs
Q: When will my account be charged? 

A: Your account is never charged until your order ships. If you see any pending charge fromSalon Step or AS SEEN ON TV ITEM on your account prior to shipping, this is an authorization hold to ensure the funds are available so your product can ship without delay. 


Q: How long will it take for a refund to reflect on my payment method? 

A: Once the return is processed, please allow up to 3-5 business days for your refund to apply to your payment method – timing can vary depending upon your banking institution 


Q: Will I be charged tax? 

A: Sales tax is collected in select states as required by law.



Shipping FAQs
Q: When will my order ship?  

A: With valid payment, your order will ship on the next business day. 


Q: Will I receive a shipping confirmation? 

A: Yes, you will receive a shipping confirmation email with tracking once your order ships, please add salongstep@customerstatus.com as a safe sender. 


Q: How will my order be shipped? 

A: Our standard shipping method is FedEx SmartPost. 


Q: Do you offer international shipping? 

A: We currently ship to the US, Canada (with the exception of Quebec), Guam, Puerto Rico and the US Virgin Islands. Please note a $10 surcharge will apply to non-continental US orders. Additional import duties or taxes may apply, please check with your local agency for more information.

Shipping FAQs
Q: How do I check the status of my order?  

A: You can check the status of your order 24 hours a day by visiting Track My Order

Q: What is the Money Back Guarantee Period? 

A: If you are dissatisfied with your purchase for any reason, simply return the product within30 days of receipt for a full refund of your purchase price, excluding processing and handling. 

Q: When does the Money Back Guarantee Period begin? 

A: Starting the day your order is delivered. 

Q: How do I return my order? 

A: To return an item, you must obtain a Return Authorization # (RA#) and return instructions. Please call us, and we will be happy to help you with that. Unauthorized or hand delivered returns will not be accepted.



Offer Details: Through this special offer, when you buy a Salon Step for just $29.99 plus $6.99 processing and handling. When you buy one Salon Step you have the option of buying a second for a separate $9.99 fee and FREE SHIPPING.


Each Salon Step Includes: (1) Salon Step™ Beauty Foot Rest (1) USB LED Magnifier (1) USB Drying Fan 

30-Day Money Back Guarantee (Less P&H)

*Sales tax is collected in select states as required by law.

*A $10 surcharge is added for orders sent to Canada, Guam, Puerto Rico, Hawaii, US Virgin Islands and Alaska although at this time, we do not service Quebec from this website.



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